Baker Payne Webb – Kempsey
We are a long established, family friendly practice committed to providing each patient with a comprehensive and detailed eye examination using the latest eye care technology available.
We offer digital retinal photography to assist us in diagnosing eye conditions and all images are stored permanently for future reference. As well as screening for common eye diseases we have the latest technologies available in contact lenses and spectacle lenses including advanced FreeForm multifocals and prescription sunglasses.
Our professional friendly optical dispensers are ready to advise you according to your prescription, appearance, colouring and life style in a relaxed, personalised environment. We stock an extensive range of quality frames from high fashion to affordable choices.
Our Spare Pair option and Sunglasses deal are extremely popular with all our patients and our staff are ready to provide you with details of these promotions.
All our lenses are produced in our purpose built Optical Laboratory utilising the latest state of the art FreeForm spectacle lens generator. The new digitally created lenses vastly reduce the aberrations of traditional spectacle lenses and producing them “in house” ensures we have excellent quality control.
The People
Naomi Keast has been an Optometrist for 20 years. She graduated from UNSW and has been part of the Baker Payne Webb team since our Kempsey practice was established in 1995. Naomi loves the ongoing continuity and contact with all of her patients and their families and welcomes children, teens, the elderly and those people whose arms are “not quite long enough”. Naomi is an integral part of the health care professionals servicing the Macleay Valley.
Colleen Cooper is our Optometric Assistant and has been employed with Baker Payne Webb for many years. She has lived in Kempsey for 40 years and loves the personal approach that being a “local” can bring as she knows many of the patients on a first name basis. Colleen enjoys advising patients on the changing trends in fashion and technology in the Optometry industry.
Kristie Ardetti has worked as our part-time receptionist since 2007. Kristie finds working in the practice fascinating from both the medical perspective and the fashion angle and has an eye for finding the perfect frame for every face.
Expert Advice:
Our Optometrists use the latest in digital technology to check for Glaucoma, Diabetes, Cataracts, Macular Degeneration. Providing you with complete family eye care.
Frames for all Tastes:
Faces come in all shapes and sizes and so does our large collection of eyewear. Whether you want value or a designer frame, we have one of the largest frame selections in the area or we can order frames especially for you.
Frame and Lens Consultants:
We are the fashion professionals. Our highly trained Optical Dispensers will assist you with choosing the best frames and lenses to suit your look and your lifestyles optical needs.
Latest in Lens Technology:
Our in-house laboratory means that we guarantee your glasses will be made to the highest standard. We have a stringent quality control system and take pride in everything we dispense.
Our Commitment to You
Frames:
We unconditionally guarantee to repair or replace your frames if they are damaged or broken within 1 year from the date of purchase.
Lenses:
We unconditionally guarantee the workmanship and quality of our lenses for 1 year from the date of purchase, even if you scratch them badly enough to effect your vision.
Prescription Change:
We will provide replacement lenses with no additional cost to you, if our Optometrist changes your prescription due to adaptation problems.
Contact Lenses:
If you decide to not continue wearing Contact Lenses, we are genrally able to give you a credit on unopened boxes or non disposable lenses which have been purchased from us in the last 3 months with appropriate warranty.
Privacy and your Records:
Confidentiality is of utmost importance to our Practice. Your records will only ever be available by yourself. These cannot be made available to a third party unless you have requested it.
Transfering your Records:
If you need access to your records (eg: moving town), please let us know and we will endeavor to provide your patient details for your new optometrist. Patients will need to complete an “Authorisation for Release of Prescription Form”.
Our Terms of Payment
We require a deposit at time of ordering and full payment is required upon collection. We also have a 3 Month Layby System. We except Cash, Cheque, Eftpos, Mastercard, Bankcard, Visa, American Express and Diners Club. We are linked to the HICAPS System and can process over 37 Health Funds on the spot. This is direct billing to the Health Funds for eligble members (click here to see our list)
